2018 ACHRO/EEO Fall Institute

Just Listen to Me! Effective Communication When Dealing With Difficult People and Difficult Issues
Event Single

Details

As HR/EEO professionals, we speak with employees about very sensitive subjects and have to use our best interpersonal and leadership skills carefully discuss those topics. When our colleagues and fellow employees lack those same skills, these conversations become much more difficult. By utilizing mediation-based techniques, an HR/EEO professional can apply an interest-based approach that promotes effective communication and increases the chance of reaching a sustainable, productive, and harmonious resolution of any issue. These techniques would apply to EEO complaints, student/employee grievances, interpersonal office conflicts, and conflicting leadership perspectives on college policies and procedures.

This event is reserved for school district or public agency employees only. Please contact Client Services for more information.

Event Info:

  • October 11th, 2018
  • 3:30pm - 4:45pm
  • Hyatt Regency Sacramento
  • 1209 L Street
    Sacramento, CA 94814
  • Conference

Location